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Vogelzang Pellet Stoves VG5770 Slimline Review

Vogelzang pellet stoves VG5770 Slimline - Woodpelletfacts.com
Vogelzang VG5770 freestanding automatic wood pellet stove

Vogelzang pellet stoves are only available in a few sizes. Vogelzang is affiliated with United States Stove, so they tend not to compete for the same buyer by offering identically sized wood pellet stoves with different labels. The Vogelzang VG5770 is a smaller version of the Vogelzang VG5790. The VG 5790 is one of the most powerful freestanding wood pellet stoves you can buy. The Vogelzang Slimline isn’t designed to heat a whole house, but it still puts out a lot of heat. If you’re looking for a pellet stove that’s priced less than $1,000, but still can heat more than 2,000 square feet of floor space, the Slimline might be right for you.

No matter which of the Vogelzang pellet stoves you choose, the fit and finish are similar. They’re made in China, but they’re well designed and constructed. There’s nothing fancy about the Vogelzang Slimline wood pellet stove, but it’s not cheap-looking. More expensive pellet stoves like the P-61 Harman Pellet Stove feature more heavy, cast parts which give it a more solid appearance. Vogelzang wood pellet stoves use a lot more stamped metal parts, and look more like a kitchen appliance than a wood stove.

That’s not a knock on Vogelzang. The VG 5770 works well, and using simple steel panels for the enclosure and hopper keeps the price low without affecting performance. Let’s take a look at the Wood Pellet Facts to see what you get with the Vogelzang VG 5770 Slimline wood pellet stove.

Vogelzang Pellet Stoves VG5770 Wood Pellet Facts

  • Freestanding automatic pellet stove
  • Produces up to 48,000 BTUs
  • Heats up to 2,200 square feet of floor area
  • Digital temperature settings
  • Flue collar: 3″
  • Hopper capacity: 60 pounds
  • Full load run time: 40 hours
  • Single 200 CFM blower
  • Runs on 110 volts at 3 amps
  • Automatic igniter
  • Remote control for heat settings included
  • Dimensions: 20″ x 24″ x 39-3/4″ high
  • Limited 5-year manufacturer’s warranty
  • Weighs 287 pounds

EPA CertifiedMobile Home ApprovedWashington State ApprovedCanada Approved



Vogelzang Pellet Stoves VG 5770 Features and Benefits

Early models of wood pellet stoves didn’t have automatic operation. They required constant fiddling to get the amount of heat you desired. All Vogelzang pellet stoves have automatic ignition and automated temperature settings that allow you to regulate the amount of heat the stoves put out. That doesn’t mean that you can use the VG 5770 like a central heating furnace. You can set the output of the stove from low to high, but you can’t have the unit turn on and off at particular temperature.

The VG5770 will automatically reset itself to a desired temperature setting, but it will not shut itself off to keep from exceeding a low temperature, and then restart when the temperature gets too cold. It’s easy to use the digital readout to maintain a fairly constant temperature while it’s in operation, however.

It’s easy to clean the VG 5770. After shutting down the unit and letting it cool, you open the front viewing door, remove the burn pot to scrape out any clinkers and ash, sweep out the interior, and then close it back up after wiping off the interior of the viewing glass. Once a week or so, you’ll have to remove a cover plate for the heat exchanger and vacuum out the ash that settles in there.


  • Compact size makes it easy to locate in the room
  • Easy to clean and maintain
  • Produces lots of heat
  • Uses outside air for combustion
  • Large viewing window to enjoy the flames
  • Large, 60-pound hopper requires fewer refills
  • Long warranty
  • Looks good in any setting
  • LED readout and soft touch buttons make adjustments easy
  • Included remote control makes adjusting temps simpler
  • Fan is relatively quiet on the lower settings


  • Viewing window soots up quickly
  • Doesn’t hold an even number of bags of pellets
  • Circulation fan is noisy on the higher settings
  • Unit requires removal of metal plates to vacuum out heat exchanger

Final Word on the Vogelzang VG5770

The key to home heating comfort is having the right size pellet stove, furnace, or boiler. Buying heating plants that are more powerful than you need won’t increase comfort. If your furnace or pellet stove cycles on and off too often, you’ll be too hot one minute, and shivering the next.

That’s why so many people like the Vogelzang VG5770. It puts out a lot of heat for a secondary heating source. Because it burns wood pellets, it’s both economical and eco-friendly. The controls are easy to use and understand. It doesn’t dominate the room you place it in. Many users report that the VG5770 fits nicely in the corner of a room, unlike bigger stoves that are too big to fit.

The Vogelzang VG5770 gets generally good reviews from customers. Most people don’t have any trouble installing or running the pellet stove. Many users say that they’re able to use the VG 5770 as their primary heating source, even though it’s designed to be a secondary heater. The most common observation by consumers is how inexpensive the unit is for how much heat it puts out. The Vogelzang Pellet Stoves VG5770 is recommended.

Do you own a Vogelzang VG 5770 Slimline Pellet Stove? Tell us about it in the comments!




  • I bought my vg5770 last January. I followed the set up instructions to the letter and by now i have the operating manual memorized. I have not been able to get the stove to light on its own since the first day i bought it and after my daily routine of cleaning and vacuming and relighting the stove over the last 3 months of last winter and the first 3 months of this winter, i have yet to be able to keep this stove running for more than 10 hours with out the stove coding out for one reason or another. This stove pops up codes 2,3,and 4 in random order all the time. This is the most frustrating piece of equipment i have ever owned. I have tried different pellets, reconfiguring the exhaust out of the house and of course every solution the manual suggests. All of my friends and neighbors supplement their heating needs with assorted brands of pellet stove and none of them have anywhere near the trouble i have with this stove. For the few short hours a day that i can keep this stove running, it will heat almost my entire 1900 sf home and thats saying alot being that i live in western NY. Sadly however after just over a year of ownership and less than 4 months of use on this $1200 stove i am forced to replace it with another manufactures product.

  • Hello Matthew- Thank you for reading Wood Pellet Facts, and for leaving a detailed review of your experience with the Vogelzang VG5770 Slimline pellet stove.

    It’s important that real users of these appliances are able to offer first-hand, unbiased information to other consumers to help them make an informed choice about a potential purchase. As a dedicated pellets stove user, it’s distressing to hear about your problems with this Vogelzang stove. I wonder if you could inform our readers where you purchased your stove, and if the Vogelzang company has been willing to help you with your problems. It sounds like many of your malfunctions would be covered by your warranty.

    I have never personally operated a Vogelzang Slimline, but I do have a lot of experience with the Vogelzang VG 5790, which is similar but larger. I have had E3 and E4 error messages, but was able to resolve them. For the E3 message, we found that the hopper safety switch had become bent, and was constantly signaling that the hopper was open. Lightly bending the spring switch upwards solved that problem. Later, an E4 message indicated a Proof of Fire thermodisc problem. This is located on the exhaust blower. By placing pulling off the two wires and jumping them with a piece of copper wire, the unit worked normally. We replaced the thermodisc, (it was inexpensive) but as it turned out, it only needed to be cleaned. Soot had built up on the interior face and acted as an insulator, and fooled the machine into thinking the fire had gone out.

  • I have a USSC King pellet burner and for two seasons now it has worked flawlessly . Except when it was first new the thermistor wire came loose from its connection and we bout had a melt down. But we are now on about 12 pallets of pellets for two years and really couldn’t be happier. We were looking just today at the smaller unit for another place in our home. I would recommend either of these stoves to anyone.

  • Hello Tim- Thanks for reading Wood Pellet Facts and for leaving your impressions of the USSC stove. For other readers, I should point out that USSC stands for the United States Stove Company, which is the parent company of Vogelzang, and many of their parts work interchangeably.

  • I purchased this stove in 2014 had numerous issues with codes 2 and 3 ultimately it stopped working with code e2 i called the company and after a few months of talking back and forth with a rep and try this and try that and send pics and move stove from current location winter was gone ..i spent winter 2015/2016 without using it because i did not have the time or patience to be on the phone and trying different things to repair this..so now 2016 winter season started and i have more time on my hands so i called again to try and get this fixed .it turns out that it was yhe vacuum switch wich one rep figured out just after 3 phone calls .so i ordered that piece installed it and stove starts working or at least no more e2.now i start getting e3 now starts the phone calls again this time it only takes 5 different calls 3 emails and many pictues to figure out that it was it was the t disc exhaust ..so i order that and install and it works or so i thought.. cause now every few hours it turns itself off and goes into the e 3 again ..just cant seam to get this stove to run for a day without something happening .
    Just to note : vacuum switch and t disc was around 200 spent on something that if original rep would have been able to help it would have been covered under warranty..

  • To add to my issues all that trouble shooting was done with a reps directions and a little knowledge on how to handle a screwdriver and pliers .what if i had no knowledge of how to work with these tools or even not comftable with working with wires ? I would have had to call a repair man that maybe would have spent some time and cost me alot more money plus parts due to the company not having a cerified repair shop withing traveling distance .. i truly believe ther is something wrong with that process ..

  • Hello Nolberto- Thank you for reading Wood Pellet Facts, and for sharing your experience with the Vogelzang Slimline pellet stove.

    You must be very frustrated. I have not worked on a slimline stove, but I have a lot of experience with the Vogelzang large hopper stove, which is very similar. I am familiar with both E2 and E3 error messages. We replaced our thermodisc when it stopped working, but it turned out it wasn’t broken. There was too much soot on it, and it acted as insulation. We cleaned it off and reinstalled it, and it worked again. This was after burning more than 6 tons of pellets.

    The E3 error message could be several things. This stove doesn’t work well unless it’s very clean. That could be it. Also, we found a minor problem with the hopper safety switch caused our E3 message. There’s a little spring switch you’ll see when you open the hopper. If the spring is bent downward, the switch doesn’t work. It’s easy to bend the spring with your finger so it touches the hopper door sooner when you close the hopper door.

    If you’ve had vacuum problems, the vacuum switch could be the problem. We’ve also found that after a short time, the soft gasket that surrounds the viewing window gets compressed, and it doesn’t seal as well as it should. You can replace it, but we found that by tightening the adjustable screws on the two clamps that lock the door closed, you can make the door fit more snugly and operate normally.

    Your problems with the stove, and your frustration with the customer service process, highlights a problem with pellets stoves in general. We have found burning wood pellets to be easier, safer, and more economical than burning firewood. However, pellets stoves are not yet regular appliances like a cooking stove or a hot water heater. They require quite a bit of daily maintenance, and occasional repairs. This can be challenging for homeowners that aren’t used to adjusting their own appliances.

    It was our hope that by offering information about these pellet stoves, and inviting readers to compare notes, we could be useful to consumers who have pellet stoves, or were thinking about buying one.

    Thanks again for reading and commenting. I hope you have better luck with your stove this heating season.

  • Thank you .i will continue to try and get this issue fixed and get the stove working to its full potential.

  • We have had a number of pellet stoves over the years and recently purchased the smaller vogelzang and are enjoying it so far. We were able to carry it upstairs to the living room by ourselves. It is burning pellets beautifully and does not smell smoky, Luckily my husband is handy and can fix any issues that may arise and I read him the above issues so we will keep them in mind. One thing we have noticed is that the stove does burn hot…and yet the wall behind it is cool as can be. So far, we are VERY satisfied.

  • Hello Sdrumm- Thanks for reading Wood Pellet Facts, and for sharing your experience with the Vogelzang Slimline stove. You’ve pointed out one great thing these small stoves have going for them. They’re not light exactly, but they’re light enough to move without heavy equipment. The stoves have a small footprint, too, that makes it easy to fit them in a tight spot. Our experience with the larger Vogelzang pellet stove is similar to yours. The back and sides of the stove stay quite cool, even when the stove is running on its highest setting.

  • Hi I just bought the vogelzang 5770 I turned it on at 9am this morning and it ran till it just shut itself off around 11pm the same evening. I don’t understand whats going on its a brand new stove! Did anyone else experience this problem?

  • Hi Alice- Thanks for reading Wood Pellet Facts, and leaving a comment. We’re sorry to hear you’re having trouble with your stove. Can you give our readers more information? Did the stove give you an error message when it stopped operating?

    The run time on this stove depends on the heat setting. Wood pellets have 8500 BTUs per pound. On the higher settings, you can burn 5-6 pounds an hour. That empties the entire hopper in about 10-12 hours. The full load run time is based on the lowest heat setting. The stove will automatically turn off if the hopper is empty.

  • Hi no it didn’t show an error code and it had plenty of pellets in it and it just shut off. So this morning we cleaned it out and turned on again and this time its showing error code 4. The auger is not jammed and it has pellets in it. This is only second time using this stove.

  • Hi Alice- That sound very frustrating.
    Our (larger) Vogelzang stove also didn’t work on the first day we got it, and also gave us an E4 message. It turned out the hopper safety switch was bent down, and didn’t touch the underside of the hopper door when it closed. We bent the little piece of spring metal up a little, and it worked like a champ after that.

  • Just bought the 5770 have it installed properly it started up an coded e5 then e4 then e3 I reset it stove now it will not start up at all just dumps a few pellets an says e 1 and I also let it cool off before trying again It is brand new first bag off pellets I’m thinking I should take it back seems like a pile

  • Hello Josh- Thanks for reading Wood Pellet Facts, and for leaving a comment.

    Getting that many error messages from your stove makes it very hard to pin down what is happening, and must be very frustrating. While we have dealt with several different error messages with our larger version of the Vogelzang pellet stove, we have never encountered an E1 error message. It’s possible that your high limit switch is tripped, or is defective. Many high limit switches have a reset button on them. It’s a small, square button in the middle of the circular disc. If you refer to your owner’s manual, it will tell you the color of the wires that lead to it, making it easier to find. On a Vogelzang VG 5790, the wires are pink going into the high limit switch, and gray coming out.

    Thanks again for sharing your experience with the VG 5770 with our readers.

  • Wish I would have read this before we bought ours. Right from the first lighting we have gotten Error messages and it shuts of. E2, 3,4 and we have reset and right back to E3. Seriously the thing is brand new!! should not have to be getting new parts or bypassing anything!!

  • Hi Terrie- Thanks for reading Wood Pellet Facts, and for leaving a comment.

    Getting error messages when you first turn on an appliance is exasperating. It’s especially challenging because you don’t have any experience to draw on. If you receive an error message after you’ve run the stove for a while, you sort of know what everything is, and how it works. Not so when it’s right out of the box.

    I suspect that these units are tested and work fine in the factory, but they travel so far and get knocked around so much en route that things come loose.

    We also got all those error messages when we first started our larger Vogelzang pellet stove. Once we resolved them, the unit ran perfectly for two years and 12 tons of pellets until a thermodisc failed. If you’re able to resolve your problem, the unit is well worth the money it costs. But we agree with you. They should work better when they’re brand new.

  • Purchased 3 years ago from desperation. Main oil burner furnace went bad in January of all times in central NY. After proper hook up,placement and fiddling with pellet types,heat settings,etc, this less expensive stove has worked nearly flawless with minimal codes coming up. After a time I moved stove to place where it originally was supposed to go and where it is now. Works well. The key to making this lesser costly stove work it’s best is use ONLY hardwood pellets (no soft/hard mix) and clean it often. I clean mine once a week and clean the heat exchanger every 2 weeks minimum.
    The side covers could have been designed better for easier removal but since I only have to remove them twice a month it’s not so bad co soldering what I paid for it.

  • Hi Andy- Thanks for reading Wood Pellet Facts, and for sharing your experiences with your Vogelzang 5770.
    We agree with your assessment that Vogelzangs are good value for short money, and you really have to keep them clean to keep them working properly.

  • Hi Joe- Thanks for reading Wood Pellet Facts, and for leaving a comment.

    In our experience, all E1 error messages indicate a problem with the high limit switch. I believe on your model of Vogelzang pellet stove, they call it the “limited temp switch.” If you open your cabinet, you can find the high temp switch by following the pink-colored wire. The switch has pink wire going in, and gray wire going out. Many high temp switches have a reset button on the back. It’s a small, square button in the middle of the switch. Press it to reset. If that doesn’t work, Vogelzang advises that you can “jump” the wire to test the switch. If the pellet stove works with the wire jumped, the switch is bad and should be replaced. They’re not that expensive, and you only need a screwdriver to replace the part.

  • I love my vogelzang vg5770. I have a two bedroom ranch and use it in the cellar. Let me tell you this slim designed pellet stove kicks great heat

  • I hear of a lot of people saying it keeps throughing off ecodes. You have to take the time to learn and watch it for a few days. I don’t get any codes,because I clean it regularly.

  • Hello David- Thanks for reading Wood Pellet Facts, and for sharing your experience with your Vogelzang VG 5770.

    Like you, we find that proper cleaning is important. In our experience, we find that most manufacturers downplay the amount of maintenance that pellets stoves require. They want consumers to think of pellets stoves as appliances like refrigerators or washing machines. People are used to appliance like that working for years with little or no attention. Pellets stoves need constant cleaning, or they don’t work well.

  • My 5770 is brand new and it has shown every code and it acts like it is feeding to many pellets as the bottom of the stove always has about a half a bag of unburnt pellets and even some smoldering for days after u shut it off for cleaning. Just curious if anyone else has this problem and what can I do to fix it

  • Hi Dave- Thanks for reading Wood Pellet Facts, and for leaving a comment.

    In our experience, if unburned or partially burned pellets are accumulating in the bottom of the stove, the fire isn’t getting enough air. The stove feeds pellets based on the burn rate setting. If there isn’t enough air, the pellets don’t burn up fast enough, and the pellet basket overflows. We suggest you make sure that the damper is open all the way, the air intake isn’t blocked outside, and the entire exhaust piping is completely clean of ash. We have found that every bend in the exhaust piping accumulates ash deposits much faster than the straight sections, so they should get extra attention.

    We hope this helps. Good luck!

  • I bought the vg5770 used off another individual and he said that they auger motor had died replaced it and had an error code ended up being ash build up on the temp sensor in the exhaust fan area. it has been working well for the past week with no issues except the glass soots up so quickly i end up cleaning it out more often then once a week. The glass being so dirty bothers me so I have to clean it off and I figure since I have it open i do a quick vacuum which I do not think that the previous owner kept up with vacuuming it out because the amount of ash left in it when I picked it up and the build up when I opened the 2 side clean outs. Has anyone found out a way to help reduce the soot buildup on the window? If so I really would like to know because it does a great job heating my main floor on just 2 on the manual mode which I assume will do better once I open up the 2 walls in the main plan. I am only using douglas fir pellets in it between Northern Warmth and Purcell trying 1 ton of each this winter to see which one i like better and go with just 1 type next season.

  • Hi Jeremy- Thanks for reading Wood Pellet Facts, and for sharing your experiences with your Vogelzang VG 5770.

    In our experience, very few pellet stoves get a thorough cleaning often enough. We think that’s partly because the manufacturers try to downplay the amount of cleaning their stoves require, to make them sound more attractive.

    We have a larger version of your Vogelzang pellets stove. We also replaced the exhaust sensor, but found out it only needed to have the soot cleaned off it to work. We kept the old one as a spare.

    We haven’t found any way to keep the viewing glass clear for very long on the Vogelzang. The distance between the burn pot and glass is very compact, so the glass gets hit with the smoke pretty hard, Very low ash brands seem to do better, but it still smokes up within 24 hours.

    In our opinion, the bolts on the side cleanout panels on the Vogelzang 5790 and 5770 should be held on with wing nuts, not screws. Users really need to open them up to clean the stove properly, and the manufacturer should make it as easy as possible to do it. On the plus side, we have removed and replaced the side panels many hundreds of times, and the screws haven’t stripped. We’ve replaced the gaskets a lot, however.

    Thanks again for reading and commenting.

  • vogelzang vg 5770 is not a good stove have had for two years nothing but problems broke auger new auger motor and now the room blower is bad $350.00 to replace stove is junk.

  • Hello LAustin- Thanks for reading Wood Pellet Facts, and for sharing your experiences with the Vogelzang VG 5770.

    In our experience, neither an auger motor or a room blower should go bad in only two years. Even if the stove is used continuously, motors like that should last much longer. Did the manufacturer supply you with replacements under warranty, or did the failures occur after one year?

  • they replaced broke auger under warranty the rest was after one year the stove will be two years in february

  • Hello Richard- Thanks for reading Wood Pellet Facts.
    Both the VG 5770 and the VG 5790 have a simple plenum for heat exchange. The back wall of the combustion chamber is the front wall of the heat exchanger. Room air is drawn into the cabinet, forced into the plenum behind the combustion chamber at the bottom, and then passes out the front through the warm air outlet grill.

    I hope this is helpful.

  • Hello Aimee- Thanks for reading Wood Pellet Facts.

    By “side panels,” you may be referring to one of two things. First, if you’re referring to the metal panels on the side of the enclosure, they’re hinged at the back, and held closed on the front by two fairly strong magnets. Halfway up the side panels on their front edge is an indent you can grasp with your hand, and give a little tug. That will make the side panels swing open, and give you access to the interior of the cabinet.

    If you’re referring to the clean out covers, they’re flat metal plates, about the size of a playing card, located down low on either side of the combustion chamber. They’re held in place by two 5/16″ hex head screws. Remove the screws to remove the cover plates. Be careful when handling the rubber gasket on the back of the plate. It gets brittle with use. You’ll find ash piled up just inside the cover plates. I use a crevice tool on a standard shop vac to clean out the chamber. Then carefully replace the cover plates and gaskets.

    I hope this helps.

  • Good Morning. I’m trying to get to the clean outs behind the side panels on my 5770. I tried the last posts directions and for the life of me I cannot figure out how to get them off. I’ve removed the three screws on the back but it won’t seem to come out with removing the top. Is that possible? What am I missing??

  • Got the side panels off and cleaned out both ash boxes inside. Clean the exhaust pipes. I’m still getting an E2 code after the stove running for about 30 minutes.

  • Hi Lisa- Thanks for reading Wood Pellet Facts.

    Your E2 code after running for a short time sounds like a problem with either the air (vacuum) switch, or the door on the combustion chamber not sealing correctly. The vacuum switch can be found on the left side of the inside of your cabinet, with a clear plastic hose leading to it. The combustion chamber of your stove works with a slight vacuum. If that vacuum is lost (like if the door with the viewing glass isn’t sealed properly) the switch tells the pellet stove to turn off.

  • I feel like I have done everything the manual suggested for the E4 code but the code persists.

    Is there a better schematic of the right and left sides of the stove? I am not sure what side the thermodisc is on as there is a thermo disc exhaust and room air. I also would like to try to do a fall start up cleaning and monthly cleaning to see if it’s a matter of ash build up, but there is no clear direction how to do that.

  • Hello Ann- Thanks for reading Wood Pellet Facts.

    The schematic drawing supplied with the instruction manual for the stove is the only version I’m aware of. It can be hard to read.

    The Proof of Fire thermodisc on your VG 5770 is on the left side of your stove if you’re standing in front of it. The disc is installed in the exhaust blower housing itself. You can test it by disconnecting the 2 wires leading into it, and putting a jumper wire between the two leads. We once got our thermodisc back in service by removing it from the housing, cleaning it off, and re-installing it. If too much soot builds up on the thermodisc, it acts as an insulator, and the disc doesn’t sense that there’s a fire present. I hope this is helpful.

  • Hello Mike- Thanks for reading and leaving a comment at Wood Pellet Facts.

    We want our website to inform consumers of the merits and drawbacks of the pellet stoves we review. Thanks for offering the benefit of your experience with the VG 5770. If you’d like to, you could add specific reasons for your dissatisfaction with the stove. We’d love to hear them.

    Alex from Wood Pellet Facts

  • Brand new stove. Keep getting E3 codes. Sometimes it runs for 5 or 6 hours, sometimes for less time. Glass door gasket is good. Safety switch is good. This stove is in a 500 sq. Foot trailer. It is pulling cold air from outside. Damper is 1/4 open. Any suggestions?

  • Hello Chachi- Thanks for reading Wood Pellet Facts.

    From your description, it sounds like you understand how the VG5770 operates, because everything you’ve checked can cause an E3 warning. I’m assuming that you’re calling the vacuum switch the “safety switch” in your comment.

    It sounds to me like you’re having a problem with your exhaust thermodisc. It’s a switch about the size of a quarter, with two wires attached. It’s mounted on a hole in the exhaust fan housing. To see if it’s the problem, you can remove the two leads, and place a “jumper wire” between them. If the stove runs normally with the jumper wire in place, then the switch needs replacing. We’ve also found that ash will build up on the inside face of this switch, which insulates it from the air passing by it. That causes it to read that the fire has gone out. It’s easy to remove the switch (two screws) and clean off the inside face.

    Here’s a video from US Stove of replacement of an exhaust thermodisc in the larger version of your stove.

    I hope this helps.

  • On my 4th year w/ the 5770 Vogelzang. Very happy w/ it. Reading thru comments I’d say some people don’t have a full understanding that first: this is a mid level, inexpensive appliance and second: it’s meant as a supplement heat source. The absolute key is KEEP IT CLEAN. I clean it once a week wether it needs it or not. Then once a month I clean out the exchanger as well. At monthly intervals, clean the flame detector sensor as well. My stove runs until I either shut it down or runs out of fuel. Keep it clean and run only hardwood pellets, no mix or softwood pellets ever. Lastly, simple observation of the unit tells it all.

  • Hello Andy- Thanks for reading Wood Pellet Facts, and for offering our readers the benefit of your experience with the Vogelzang VG5770.

    I’m very familiar with the VG5790, the larger version of your stove, so I’m sure that your advice is spot on. The most important thing you can do to keep the stove running well is to keep it clean. You should clean out the burn pot and viewing glass daily when you’re running it all day, and remove the metal cover plates on the heat exchanger and vacuum them out at least once a week.

    Your observation that it’s important to clean the thermodisc as well is also very important. The inside face of the sensor gets covered with ash, which insulates it from the hot air passing by. We remove the exhaust fan from the housing and brush the interior surfaces, including the sensor, once every ton of pellets or so.

  • I have an e1 code I have jump the two wires bypassing the high temp switch and I’m still getting the e1 code. What do I do?

  • Hello Shawn- Welcome to Wood Pellet Facts.

    The E1 code on Vogelzang pellet stoves usually indicates an overheating problem, or a malfunctioning sensor that’s supposed to turn the stove off when it overheats.

    There are two thermodisc sensors on your stove. One is on the exhaust blower. That measures the temp of the exhaust gas as it exits the stove and goes up the chimney pipe. The second thermodisc is mounted on the back of the main chassis, and measures the temperature of room air passing through the stove and out the front. That sensor usually has a reset button. It’s a small, square button in the center you push to reset the thermodisc. If your stove isn’t overheating, but the t-disc is tripped, it might have been caused by an electrical surge like a lightning strike or a power outage. If the thermodisc won’t reset, it probably need replacing. It’s not very expensive, and you only need a Philips head screwdriver to perform the repair.

    Thanks for reading Wood Pellet Facts!

  • Love the heat source, only downfall as far as I’m concerned is sometimes it’ll run on 75 degrees next time 83 degrees. AWESOME, AWESOME, heat source !!!!! Love the vg5770…..

  • Hello Jim- Thanks for leaving a comment at Wood Pellet Facts.

    Both the Vogelzang VG5770 and the larger model, the VG5790, produce a lot of heat for inexpensive pellet stoves. We live in a very cold climate that requires a lot of BTUs, so we like our Vogelzang 5790 for its heating capacity, but it’s just a bigger version of your stove.

    In our experience, it’s easier to manually set the pellet stove by figuring the desired difference between outside and inside temperature. For example, using any inexpensive pellets, our VG5790 will heat our entire house to 30 degrees Fahrenheit higher than the outside temperature on setting 1. Each higher setting adds about 10 degrees more. Super premium pellets produce higher temperatures, but once you figure out the “spread,” the calculation is easy to make.

  • been waiting for a phone call for three days new stove with control board is blinking then a e 1 code what is wrong

  • Hello Darin- Welcome to Wood Pellet Facts.

    I’m sorry to hear that you’re having problems with the customer service line for Vogelzang. Many of our readers mention that customer support isn’t very good for Vogelzang or their parent company, US Stove.

    Another reader, Shawn, had the same problem with their Vogelzang VG5770 a few days ago. Here is the solution we suggested for an E1 error message:

    There are two thermodisc sensors on your stove. One is on the exhaust blower. That measures the temp of the exhaust gas as it exits the stove and goes up the chimney pipe. The second thermodisc is mounted on the back of the main chassis, and measures the temperature of room air passing through the stove and out the front. That sensor usually has a reset button. It’s a small, square button in the center you push to reset the thermodisc. If your stove isn’t overheating, but the t-disc is tripped, it might have been caused by an electrical surge like a lightning strike or a power outage. If the thermodisc won’t reset, it probably need replacing. It’s not very expensive, and you only need a Philips head screwdriver to perform the repair.

    I hope this helps.

  • So can I also bypass the one on the exhaust to find out if that one is bad. I did an ohms test on both and got reading on the fire box one but not the one on the exhaust.

  • I have a VG5770 that I’ve been running since January 2016 and burned about 6 ton so far. 1200 sq ft house in northern Lower Michigan. I’m pretty handy with things like this so I don’t mind the things I’ve had to do to it. I paid $850 locally and I feel it’s been a good buy. 5 year warranty? Mine said one year, unless things have changed. It felt like a little beast moving it but I only had to do it once. I’ve done the following to it: Replaced the overheat thermodisc with a better brand, the button would rattle around and break connection. Bypassed it for testing, but remember that’s your safety shutdown if the stove overheats, I wouldn’t leave it bypassed any longer than needed. Had to grease the bearings in the room blower a few times. Put a manual override on the exhaust blower, so it continues to pull smoke out if the fire smolders, also is very handy for minimizing dust in the house when cleaning. Bypassed the hopper switch, now I can load a bag of pellets without feeling rushed to keep the fire from going out, seriously you have to deliberately dig your hand so far down to be near the auger that it’s not even a safety concern to me. Had to install an outside air kit (30 year old house was too airtight) or it would choke and error out, I wonder if that’s the case with some of the others who had problems. Runs great with the outside air. End of last season I sheared an auger pin, just keep some from the hardware store for pennies each. The main difference I’m reading from the 5790 is to get to the ash traps, on the 5770 you have to unscrew the 3 screws in the rear of each panel, they don’t swing like the 5790. Then you have to lift the panel straight up (sometimes it sticks, grab it by the louvers and wiggle it) then finnagle it out of the front upper tab. You get used to it. Someday I’ll replace the screws on mine with thumbscrews because they get used so much. I’ve seen several versions of this same stove, some have no front plate, and some have a very restrictive front plate with an “Ashley” cutout. Mine was an Ashley and the engineer in me said that plate needed to go. I have since made a decorative non-restrictive plate to replace it. The physical size was nice, as it was the only thing with enough BTU that would fit in the corner with the appropriate clearances. Yes the glass does ash up quickly, more on lower settings. Not a dealbreaker. I use a glass conditioner every time I clean it (every 2-3 days I clean the glass and scrape the pot) and the ash comes off much easier. 40 hours for a hopper on low is about right since I clocked about 27 hours for one bag. I actually like how it holds an odd number of bags (1 1/2). I can dump in a whole bag while still having half a bag in there. I also don’t know if it is coincidence but the first main hopper ridge is the 1/2 bag mark, and the 2nd main ridge is the 1 bag mark. Makes it very easy to gauge when to dump in the next bag, or how much burn time I have left. (I really don’t like having an opened bag sitting around that can spill.) The thermostat setting is nice when burning hotter pellets (I can’t use it with a certain brand as they burn too cool). My only complaint is the there is no “buffer zone” on thermostat. It cycles from high to low instantly, sometimes almost chattering back and forth. For this reason I’ll only use thermostat on range 1-3, where the fan speeds are pretty similar sounding. 4 and 5 are a considerable jump. It would also be nice if it had an on/off thermostat or that capability (for heating in the shouder seasons), but I realize those typically come on more expensive stoves.

  • With all that, I forgot one thing. The front of the hopper opening has 2 very sharp corners that will rip a bag or your wrist, whatever comes first. I took a Dremel tool and rounded these off. Again an easy fix, but I think this should be considered into future designs.

  • Hello Troy- Thanks for leaving a detailed description of your experience with your Vogelzang VG5770 pellet stove. All of your tips and suggestions are right on the money in our experience.

    As far as the 5-year warranty, I’m pretty sure that only applies to the steel frame of the pellet stove. All the moving and electrical parts have a 1-year warranty at most. For almost everyone, those are the only parts that ever break.

    We have also installed a manual override for the exhaust (combustion) blower in our larger VG 5790. By running the fan longer, you’re sure to exhaust all the smoke from smoldering pellets.

    Thanks again for your informative comment.

  • We bought brand new 2016, wouldn’t work, had replaced part way through winter with new, ran part of that winter 2016/2017. Now this yr winter 2017/2018 freezing thanks to a junk stove that codes E2. Everything is clean gaskets replaced it’s plain junk can’t believe TSC sells this product….. Are you kidding me they won’t even stand behind it. My husband called a rep told him to take a paperclip and wire it direct … Are you serious? This company should have a law suit and be required to reimburse everyone who purchased this piece of sh*t so we can purchase something that works! You obviously know it’s a faulty machine and all you want is for people to purchase extra sh*t to fix your junk. Exactly why in the hell should someone buy something and a couple months in have to purchase parts to fix it?

  • Hello Dawn- Thanks for visiting Wood Pellet Facts, and for offering our readers the benefit of your experience with the Vogelzang slimline pellet stove.

    I’m more familiar with the larger version of this pellet stove, the VG 5790. They share a lot of the same components, and work more or less the same way. I’ve noticed that users consistently rate the VG5770 lower than the VG5790. Your experience is similar. You’ve highlighted some important problems in the supply chain for these stoves.

    Firstly, Tractor Supply sells these stoves, but they essentially have nothing to do with them after the sale. They simply refer you to US Stove (the parent company of Vogelzang) for warranty and service information. Vogelzang doesn’t seem to have a robust system for handling complaints and handling parts and service.

    Secondly, these stoves are sold the same way home appliances are. Consumers are accustomed to having appliances installed, and having them simply run. Many inexpensive pellet stoves like the VG 5770 really don’t run reliably like a refrigerator or a dehumidifier would. They take a bit of tinkering to get them to run correctly. For a consumer who has purchased the stove because it’s marketed as a set and forget appliance, the need to tinker with the stove can be infuriating. That gets compounded by very uneven customer service.

    We at Wood Pellet Facts would like to see Vogelzang, and many other pellet stove manufacturers, concentrate on making these units run more reliably instead of adding more features. A pellet stove with one big knob that always worked would be much more popular than one with all the bells and whistles that doesn’t. It would be wise for these companies to improve the quality of their phone and email support, and parts departments, too.

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